Aries (March 21-April 19) You are enthusiastic and goal driven, but today will test you. A customer will crush your enthusiasm with their oppressive need for all things in a …
We all know how much customers love to exaggerate in order to prove their point. How many times have we heard someone ask for bread right away because they are …
I get a lot of emails and messages from people who share with me the woes of their restaurants. This week, a server who shall remain anonymous, sent me a …
The mind of server who is in the weeds is a dark and twisted place. Our brain goes into hyper-overdrive as we struggle to remember everything we are supposed to …
Someone needs to understand how menus work and I am here to provide this valuable lesson. In a Facebook review of Venue Restaurant & Lounge, a woman named Jen is …
Hold me back, because someone started a Facebook page called “Consumers Against Tipping” and I am really in the mood to shred some bitches up. First off, their page has …
More and more lately, it seems popular for customers to have their own business cards printed up with all their special needs and requests listed on it in an effort …