Mother’s Day was a couple of weeks ago, but some of us are still having the cold sweats and recurring nightmares from that most awful day to serve. Someone else who may still be reliving that day over and over again is a new mom named Stephanie who went to LongHorn Steakhouse to celebrate the fact that another human being came out of her sweet potato pie hole this year. Now Steph, being a new mom and all that, had no idea that everyone else in the world also goes out to eat on Mother’s Day and she was quiet surprised at how long it took for her to get a table. A proper 1-star review ensued.
So for my first Mother’s Day dinner I called ahead at 6:30pm to make a reservation at 7:00pm (which is the earliest they allow call ahead seating). I was told that we were all set for 7pm. When we arrived, we were told it was a 45-50 minute wait. At 7:45 we asked the host how much longer it would be. They then told us it would be another 45 minutes to an hour. A heads up that our wait time doubled would have been nice. When we asked to speak to a manager a young girl who looked like she was the bus boy stated she was and offered no apology or reason. So now we are enjoying dinner at Chili’s across the street.
First off, Steph, LongHorn does not take reservations, it’s simply a call-ahead situation so that they can get a table ready for you IF there is one available. And on Mother’s Day, nothing is available. Ever. It’s one of those things you might not be aware of as a new mom. Secondly, I have a pretty good idea that you did not wait 45 minutes before asking how much longer it would be. I bet it was more like 20 minutes, but it just felt longer because your body was craving some Sweet Corn Fritters, Chili Cheese Fries and Flo’s Filet and Lobster Tail. You know how when you’re hungry, time moves slower? I bet that’s what happened. You probably also had a huge stroller that was blocking the host stand and that, coupled with your newborn screaming, made it seem like 45 minutes. Cmon, Steph, did you exaggerate just a bit?
And that’s when you wanted to see a manager. When women have babies, does the delivery doctor or midwife teach them the phrase “I want to speak to a manger” or is just instinctual? Since the manager was unable to magically create a new booth for you or ask others diners to hurry the fuck up, you were unsatisfied with your option. And what does an entitled new mom do when she has run out of options? She goes to Facebook to write a bad review and insult the appearance of the person who tried to help her. “A young girl who looked like she was the bus boy” isn’t a very nice way to describe someone, Steph. How would you feel if someone described you as “a new mom who looks haggard enough to have birthed a dozen children?” You wouldn’t like that, right?
Eventually, Steph ended up Chili’s across the street where she enjoyed Texas Cheese Fries, Fried Pickles and an Original BBQ Baby Back Ribs. As her baby wailed for something other than breastmilk, Steph wrote her review of LongHorn. She was happy at Chili’s but longed for the one thing she wanted from the restaurant across the street: a Fire-Grilled Corn on the Cob that she could shove up her sweet potato pie hole.
Here is your lesson, Steph: restaurants on Mother’s Day are more crowded than a uterus with triplets. Everyone has to wait and no amount of whining is going to change anything. Get over it or eat at home. Happy Mother’s Day, Steph!
Amanda
Bitchy waiter. Idk what id do without you!!!
There is a such thing asrestaurant etiquette, i feel like some people never got the memo.
The worst is when im taking a togo orger on the phone and a customer starts waving their hands or banging on the stand trying to talk to you!
David V.
And poof… It is gone. That was another successful Banzai.
Hercule
I’m on Ed’s side. Yeah, Mother’s day in a restaurant sucks for the staff, but at least the hostess can overstate the wait, like most smart ones do. If she’d said it will be an hour and a half, the new mom would have either left, or at least waited 25 minutes instead of 10, to complain.
Amanda
Hey Hercule, have you ever tried to magically anticipate the actions of other people? Quoting wait times in a restaurant is just guesswork, I’ve done it and it’s a nightmare. No one sitting at a table cares that they’ve been done eating for an hour and there are people waiting. I’m sure if the hostess could magically anticipate when people will be leaving she’d be using her clairvoyance to be something other than a hostess at the Longhorn.
gerry
new mother, no mention of crying baby or stroller. comment about the manager was probably because of her youth. I’m sorry for all wait (and restaurant) people on such a day. My kids made a picnic and we sat at a picnic table under a shelter during the rain. Does that sound pitiful? It was not! we had the place to ourselves, and had a lot of fun. I’d opt for doing that every Mothers Day. Restaurants should advertise ‘No Reservations on Mothers Day,’ in ads and on the front door, and for calls, it should be the first thing they say. “Mothers Day is the busiest day of the year. We do not take reservations for Mothers Day. Hope you can visit us on another day.” The income for such a day must be considerable, tho maybe not for waitpersons.
Barrine
What kind of nitwit calls at 6:30 to make a reservation for 7:00 on MOTHERS DAY ?????
Ed
Longhorn only lets you call 30 minutes ahead. They don’t take reservations
dead_elvis
This is just more evidence that this new(ly entitled*) mom is particularly stupid.
*note: 99% sure she’s been an entitled, whiny, not-so-sweet potato pie hole for most of her life.
Ed
A bit of an harsh attack for an innocent post. Though I guess this is called bitchy waiter for a reason. You did a lot of assuming, that she exaggerated her wait time, that there was a baby crying situation with a big stroller. And then to harp on her for wanting to speak to a manager about the table situation, especially when she probably isn’t aware that a call isn’t necessarily a reservation. Also I assume (ahem) that she wasn’t pointing out that the lady was ugly, but that she was dressed in an unprofessional way of some sort. But, that’s no fun, assuming the good in people.
Tracy Fields
Ed, you’re not a server are you? — We all look like bus boys on Mothers Day, it comes from the insanity of the day — I happen to start looking and talking like a drunk on Mothers Day, after about 6 hours of running my ass off, oh wait, I am a drunk but that’s not the point. And, because most servers have “been there” it’s probably pretty safe to assume that there was either a baby carrier or the biggest stroller in the entire world sitting there. And, again because we have all been there, she did exaggerate the time frame. When folks are hangry 5 minutes is 2 hours. Trust me on this — Bitchy Waiter is probably pretty dead on.
Amanda
I don’t really think it’s an “innocent post” when she gave a restaurant one star for reasons that were all rooted in her own stupidity. More like a post where she’s still angling for a gift card so that she can eat for free. Everybody knows how call ahead seating works unless you’ve literally never been out in the world. I’m also highly suspicious that she sashayed into a Chilis on Mother’s Day and was promptly seated. It’s far more likely she was just trying to add another layer of insult to her complaint.
Geoff
Only a purebred idiot tries to make a “reservation” a half an hour ahead of time, even when they really mean “call-ahead seating.” Mother’s Day or not. What a maroon.
Ed
Moron*
proud former server
*Maroon
https://www.youtube.com/watch?v=C_Kh7nLplWo
Michelle
She clearly has NEVER worked in a restaurant. Who cares if the busboy is male, female or a Smurf? The busboy literally has zero, super, magical, let me whip a table out of my ass/get a manager’s attention powers. The manager on Mother’s Day also lacks those powers. Most importantly no one working gives a fuck on Mother’s Day. All anyone working in a restaurant on this shit show day of the year is thinking, is how long til this god awful nightmare is over and I can start in on the 10 drinks and 5 shots am I going to need to block this fiasco out of my brain? And congratulations! Your Pampers poo-ridden baby daddy thought so highly of you that he was treating you to Longhorn Steakhouse? He already gave you the Longhorn, hence it’s your Mother’s Day. He might want to call ahead to Applebee’s now for Valentine’s Day so you don’t wind up eating gas station hot dogs.
Melissa
This…. ???
Gwen
??????
Tash
^ That. All of that. Yes. Please.
john
Sweet Potato Pie Hole!!!! Dead!!!
Ed
What if she had a C-section?
Jessica
Pha…go to Hooters on mothers day. You get a free meal and a 0 wait time.
Dawn
I think everyone in there day has to be a server then they would completely understand!!
California Girl
OMG Cannot stop laughing at your descriptive adjectives.
.
Clarissa
What a nightmare of a woman. The entitlement of today’s mothers is really horrifying. That comment about the girl looking like the bus boy is really gross to see coming from a woman whose raising the next generation.