FOX News personality Tucker Carlson and his wife Janice were caught by the paparazzi earlier this week slipping out of an Alexandria, Virginia Applebee’s after allegedly taking advantage of a…
Never Throw a Blender at a Customer
Anyone who works in the service industry has probably come close to losing their temper and going off on a customer. Let’s face it, it can be hard to keep…
How To Maintain Your Health (And Sanity) Working In a Restaurant
Thank you to Megan P. Howard for this guest post article about how to stay healthy and sane in a restaurant. -BW Hospitality workers are the unsung heroes of…
Did I Really Get To Say That On TV? (Yes, I Did.)
A few weeks ago, I did a segment on the TODAY show and got a lot of push back from readers who called me a “sellout” for some of the…
Today is “National Tell Off a Customer Day”
Break out the party hats and confetti, because today has been declared “National Tell Off a Customer Day.” For anyone in the service industry, it’s a day they have likely…
Server Nightmares
Server dreams. Waiter nightmares. Whatever you call them, we all get them. It can shake you from a deep sleep and you find yourself wrapped in your sheets, covered in…