Month: February 2014

The Happiest Waiter in the World

I seem to have gotten a lot of emails and comments of late that all have the same tone: “if all you do is bitch about your job, why don’t …

Why Waiters Say and Do What They Say and Do

Every server has his or her “go-to” book of phrases and actions for every diner. Some customers might not understand why we are asking certain questions or saying and doing …

Putting the Pee in Pizza Hut

Have you ever worked with a manager who you thought was lazy? Could he have possibly been as bad as the unnamed manager of a Pizza Hut  who was too …

Food in Beard. Do You Tell Them?

While at work last week, I came across one of those scenarios where I wasn’t sure what to do. Table 2 has a cute young couple at it and they …