We all know how much customers love to exaggerate in order to prove their point. How many times have we heard someone ask for bread right away because they are …
I get a lot of emails and messages from people who share with me the woes of their restaurants. This week, a server who shall remain anonymous, sent me a …
The mind of server who is in the weeds is a dark and twisted place. Our brain goes into hyper-overdrive as we struggle to remember everything we are supposed to …