Is The Customer Always Right?

Someone sent me an article written about that old wives tale “the customer is always right” and I must respond. Is the customer always right? Of course not. They are …

Happy Birthday to Me

In 1984 many wonderful things happened. The groundbreaking film Ghostbusters was released, Cyndi Lauper earned the Grammy for best new artist (criminally beating Madonna) and Apple introduced their first Macintosh …

Miracles Really Do Happen

I recently wrote about how frustrating it is when someone takes both copies of the credit card slip effectively keeping me from getting a tip because I don’t know what …

What Do You Want to Drink?

Maybe I have said this before, but it bears repeating. I cannot stand when I ask someone what they want to drink and they respond with some dumb ass response …

What, No Long Island Iced Tea?

It was a special night at work a few evenings ago. The whole audience knew each other because they were all there to support one of their own from their …