There isn’t one person who is reading this blog right now who hasn’t dreamed of quitting their job in some kind of epic fashion. Last year, a Walmart employee quit via the storewide intercom system while recording himself. The video went viral because he did what we all want to do, but so seldom have the courage to follow through on.
In the restaurant industry, we are bombarded with reasons to want to quit, leaving a trail of destruction behind us. How fulfilling it would be to climb atop Table 9 in the middle of a busy Saturday night shift and say at the top of your lungs, “This place is a shit show and you can all go eat my farts.” The only problem with leaving in such a fashion is that you definitely cannot use that job as a reference and you should probably have another job lined up before you do it.
This brings me to what happened last week at Movie Tavern in Syracuse, New York. An employee who shall not be named, had already put in her notice and her last day was still a few days away. However, it seems that she could not take even another minute working for a particular general manager and decided to do something big. At the end of the shift, she sent a message via Hot Schedules to the GM and the entire FOH staff saying exactly how she felt.
I and many employees bite our tongue because we are scared to seek up for ourselves with the fear of being fired out of spite, but I’m done holding back. The way you treat your employees is horrible. You constantly belittle us speak to us in a rude manner and treat us like we don’t matter. Respect is earned not given just because you hold the title of General Manager. You should re-evaluate the way you treat your employees because the majority of us can’t stand working with you.
P.S. Oh and by the way, I quit! I’ll miss you all! (Except you, Name Withheld.)
I can only imagine how this message filled this server’s soul with joy. Just knowing that she got to say exactly what she wanted to say to her boss, but also that the entire team saw it as well, has to be so satisfying. The best part is that now the General Manger knows exactly how her team feels about working for her and she has to accept it. She can tip toe around asking, “Well, is that how you feel?” and “Does everyone here hate me?” And no matter what anyone says to her face, she’ll know what they are probably thinking.
Vengeance can be a wonderful thing.
I wish all good things to this employee who gave her co-workers a wonderful gift this holiday season. Hopefully, this GM will see the error in her ways and change her behavior. Or perhaps Movie Tavern will investigate and see what they can do to make the working conditions more tolerable for Syracuse employees.
Restaurant managers need to understand this: the majority of those of us who work in the service industry want to do a good job. If management treats us with respect, we will have even more incentive to work harder. Too many managers think it’s alright to treat us poorly but then turn around and expect us to treat our customers and co-workers with respect. That’s not how it works. We are a team and when we all respect each other, morale goes up and service gets better. If you’re a manager who doesn’t respect your employees, then you 100% deserve to be roasted on Hot Schedules and this blog. Get your shit together, Movie Tavern Syracuse.