Never Throw a Blender at a Customer
Anyone who works in the service industry has probably come close to losing their temper and going off on a customer. Let’s face it, it can be hard to keep …
October 24, 2019
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Month: October 2019
October 24, 2019
How To Maintain Your Health (And Sanity) Working In a Restaurant
Thank you to Megan P. Howard for this guest post article about how to stay healthy and sane in a restaurant. -BW Hospitality workers are the unsung heroes of …
October 17, 2019
Did I Really Get To Say That On TV? (Yes, I Did.)
A few weeks ago, I did a segment on the TODAY show and got a lot of push back from readers who called me a “sellout” for some of the …
October 17, 2019
Today is “National Tell Off a Customer Day”
Break out the party hats and confetti, because today has been declared “National Tell Off a Customer Day.” For anyone in the service industry, it’s a day they have likely …
October 9, 2019
Server Nightmares
Server dreams. Waiter nightmares. Whatever you call them, we all get them. It can shake you from a deep sleep and you find yourself wrapped in your sheets, covered in …
October 7, 2019
Woman Ignored at Applebee’s for 20 Minutes
What is one to do when seated in a restaurant and it appears that the staff has forgotten all about you? In the case of Sonyita when she went to …
October 3, 2019