I need your help. Math has never been my strong suit and if you don’t believe me you can ask Ms. Huddleston who was my 10th grade algebra teacher. I remember her telling once how important is was for me to learn a specific algebra theorem and I assuredly told her that I would never need it in my adult life because I was going to be a famous actor. The famous actor part didn’t work out but I have never once needed to know algebra. Sorry, Ms. Huddleston, but I was right. Anyway, someone sent me a receipt from Texas Roadhouse in Elyria, Ohio. At the bottom is a tip guide with the suggested gratuity for 15, 18 and 20%. Now maybe this is my math handicap that is getting in the way, but these totals don’t seem to add up.
If the total (after tax) is 126.35, I would automatically tip about $25 which is what I consider 20%. For some people who don’t like to tip on the tax, so they would look at the pre-tax total of 119.98, so a 20% tip would be about $24. But look at the totals they suggest:
20% = 19.60
18% = 17.64
15% = 14.70
Ms. Huddleston, that ain’t right, right? Let’s give Texas Roadhouse the benefit of the doubt that they are creating a tip guide on the pre-tax amount. But a 19.60 tip on 119.98 is not 20% it’s 16.33%. And 17.64 isn’t an 18% tip, it’s only 14.7%. And that last tip of 14.70 is only a 12.25% tip. What in Rattlesnake Bites and Fried Pickles hell is that, Texas Roadhouse? Stop encouraging people to leave a shitty 12% tip.
We all know that the info added to the bottom of a receipt is individualized at each restaurant, so this can be changed. I also see that it says “this guide does not reflect To-Go orders, Comps or Promos. Please adjust accordingly.” Ummm, Texas Roadhouse, you know that people barely read the receipt, right? You think someone is going to see that and then use their brains to figure out the right tip? No, they are going to see the 20% tip total and assume that it’s a good tip and mosey on their way.
So, here is the help I need, everyone. We need to go to the Texas Roadhouse Facebook page and ask them to explain this or to fix it. We servers work too hard to get bad tips from customers who are being led to believe they are leaving good tips. It’s not fair. If you’re going to put a tip guide at the bottom of a receipt, at least do it where it will help the server and not hurt them. Also, Texas Roadhouse, that one salad you have called a Chicken Critter® Salad sounds gross. It makes me think it’s a salad filled with all kinds of random farm animals. When you change the tip guide on the receipt, go ahead and change the name of that salad too.