This Customer is Going to Be Very Disappointed

giftcardWe have all dealt with the customer who feels like they deserve something free for whatever reason. Maybe the well-done steak they ordered was too dry. “Take it off the bill!” Or perhaps they had to wait 20 minutes for a table. “We deserve a free dessert!” Or maybe the customer is simply an entitled, irrational, dried up piece of beef jerky who is upset that she has been cut off after her sixth Grey Goose and tonic. Whatever the case may be, managers are always striving to find a way to smooth things over to guarantee this customer will come back. Honestly, for most of these types of blowhards, I’d be fine if they decided to eat elsewhere, but managers always want to make sure that the customer leaves happy, regardless of how miserable they make us feel. Well, most mangers, anyway.

Enter the coolest manager in the Western Hemisphere who decided he only wanted to smooth things out for the time being and didn’t give a fuck about the future. After a customer was upset about being cut off, he offered her a gift card to make her happy again. But this manager was different. He gave her a shiny gift card that had absolutely no money on it. She left happy as a drunk ass clam thinking she could come back another night and get shitfaced for free, but when she comes back, she will be surprised to learn that she ain’t got shit. Let’s be honest, we all know the drunk bitch is going to lose the gift card somewhere between the bar and the the bus stop and she won’t even remember that she ever had one, but it’s still great.

I love this manager and I would give anything to be there if Miss Beef Jerky Drunk Ass ever shows up again flashing her fancy gift card with a zero balance. Way to go, Manager.

13 thoughts on “This Customer is Going to Be Very Disappointed

  1. aphw

    I work as a manager for a restaurant in a tourist area for a corporation, so my hands are generally tied as to what I can and can’t do to solve customer issues. But oh how I applaud that manager! Jealous

    Reply
    1. Bubnles

      Maybe the establishment should not have let her have 6 gooses and then wonder why she is an asshole. Seriously, bartenders over serve then make a messy situation for the manager to deal with. Yes, customers do this crap all the time but this customer should never have been served this much in the first place!

      Reply
      1. Soja

        I think that was an exaggeration for the sake of the blog, and not an actual accurate amount of drinks she consumed. Pretty sure the fact that she was CUT OFF shows the bartenders were, in fact, doing what they should be.

        Reply
      2. Lol, really?

        Nope. You’re a fucking adult, snowflake, other people shouldn’t have to moderate your alcohol intake. Grow up and stop expecting people to coddle you, if you want someone to monitor what and how much you drink, go get some formula and a baby bottle. You’re PATHETIC.

        Reply
  2. miss kitty

    She’s still going to drink for free. We don’t make people pay before they drink, and she’ll make the same screeching noises when the card is shown to be empty. Hopefully this time the manager grows a pair and calls the police with an attempted theft charge.

    Reply
    1. Eden

      It won’t be an attempted theft charge. The lady thought she had a way to pay for it in good faith. The very worst thing that will happen is she will at some point pay for the meal/drinks.

      Reply
    2. Amber

      You pour the drink then you begin a tab. I start tabs for anyone drinking, or even just eating if it gets busy enough. Nobody gets shit free in my bar (because I’m not gonna pay when they walk out)

      Reply
  3. Sandie

    I too work in a restaurant in a touristy town so my
    Options are few as to how to handle irrational customers. Some irritating people literally do this as a regular gig to get free shit everywhere they go.
    It’s like food stamps.

    Reply

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